Salesforce Administrator Job at Connvertex Technologies Inc., Remote

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  • Connvertex Technologies Inc.
  • Remote

Job Description

Seeking an experienced, hands-on Salesforce resource to provide interim coverage for a business-critical digital product and lead management ecosystem. This individual will partner directly with business stakeholders, dealer partners, vendors, and development teams to manage day-to-day Salesforce operations and ensure continuity of lead flow and integrations.

Key Responsibilities

  • Hands-on Salesforce platform administration and troubleshooting.
  • Production incident management and resolution.
  • Monitor and troubleshoot lead flows, integrations, APIs, Salesforce Flows and automation.
  • Use Salesforce Data Loader or similar ETL tools for bulk updates, data validation, cleansing, reporting and operational support.
  • Manage and prioritize defects, incidents and enhancements through Jira.
  • Coordinate with development teams and drive issues through resolution.
  • Perform UAT and validate production releases.
  • Support dealer onboarding, territory/ZIP code updates and Salesforce integrations.
  • Work directly with dealer partners, media vendors and third-party technology partners to troubleshoot issues.
  • Provide clear communication and escalation of business-critical production issues.
  • Ability to independently investigate issues and work hands-on within Salesforce is critical.

Required Experience

  • Strong hands-on Salesforce administration/operations experience.
  • Production incident management.
  • Data Loader/ETL.
  • Salesforce Flow/automation.
  • API/integration troubleshooting.
  • Jira.
  • UAT and release validation.
  • Experience supporting lead-generation or lead-routing environments strongly preferred.

Job Tags

Interim role

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