Remote Customer Success Specialist Job at Payoneer, Remote

cFY5cEZCcFROYVdUWlNLeEMyZ2VrdXBtQ3c9PQ==
  • Payoneer
  • Remote

Job Description

About Payoneer

Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.

By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.

 

What you’ll do:

 

This role operates in mix between 1-1 with top clients and a 1-to-many, outbound-led model, managing a large customer portfolio through a combination of automation, lifecycle triggers, and targeted commercial engagement.

  • Manage and grow large pool of existing client relationships, building long-term partnerships with top and mid-tail customers to identify emerging business needs and opportunities.
  • Proactively strengthen and expand relationships to maximize retention, cross-sell, and upsell across the portfolio, increasing customer value and revenue through tailored engagement strategies
  • Perform outbound outreach, including cold calls, identify opportunities, activate customers, and drive commercial outcomes
  • Design and execute multi-channel strategies to reach large customer segments at the right moment in their lifecycle, creating and qualifying opportunities effectively.
  • Drive retention, and cross-selling initiatives. Identify business opportunities and define go-to-market strategies, leveraging customer insights and market learnings.
  • Build success stories, case studies, and business reports to showcase impact and support internal and external alignment.
  • Lead educational initiatives, including webinars and workshops, to drive ongoing engagement within the portfolio.
  • Own the end-to-end commercial process, including demos, proposals, negotiations, and closing long-term agreements.

 

What we’re looking for:

  • Bachelor’s degree, preferably in business or engineering
  • Fluent in English and Ukrainian
  • 2+ years of account management, sales, business development or other relevant experience
  • Expertise in developing business cases, financial analyses, and modeling, analyzing and forecasting economic and financial impacts
  • Strong written and verbal communication skills
  • Ability to present a business case to key stakeholders
  • High level of organization, focus, and ability to work under pressure

 

Extra Points we need from you:

· High-volume- outbound environment experience, comfortable handling large outreach volumes.

· Experience with CRM platforms like Sales Force and expertise in sales reporting.

· Familiarity with payment industry, ERP; invoicing, reconciliation tools and data-driven platforms.

· Proven track record in working with international clients across diverse industries.

· Experience selling B2B solutions in a highly consultative manner.

 

The Payoneer Ways of Working

Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further.

Do it. Own it.
Being fearlessly accountable in everything we do.

Continuously improve
Always striving for a higher standard than our last.

Build each other up  
Helping each other grow, as professionals and people.

If this sounds like a business, a community, and a mission you want to be part of, apply today.

We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.

Jobicy JobID: 149217

Job Tags

Remote job, Full time, Worldwide

Similar Jobs

Wilo EMU USA LLC

Production Assembly Technician Job at Wilo EMU USA LLC

 ...American-Marsh Pumps, a Wilo Company , as a Production Assembly Technician and become part of a team that manufactures industry-leading...  ...pumps, pump heads, and related equipment in accordance with engineering drawings, work orders, and Bills of Materials (BOMs). Read... 

ChicagoSwap RED, LLC

Virtual Assistants (Sales) Job at ChicagoSwap RED, LLC

**About the companies** We are hiring five remote salespeople (Independent Contractors / 1099). Candidates globally are welcome if you can work U.S. Central Time (Chicago). We are a family of companies led by Dr. Cezar Roberts, including ChicagoSwap.org, CS Red Digital...

Boston Medical Center

Emergency Physician Positions Job at Boston Medical Center

 ...Emergency Physician Positions The Department of Emergency Medicine in the Boston Medical Center Health System (BMCHS) and Boston University Chobanian & Avedisian School of Medicine (BUCAMED) is seeking applications for outstanding Emergency Physicians to join our... 

Confidential

Area Business Manager - Allergy - Baltimore, MD Job at Confidential

 ...miracles of science to improve peoples lives. Main Responsibilities The Area Business Manager (ABM) is responsible for engaging Allergists, and other key customers within an assigned geography and presenting clinically focused selling messages to create and grow... 

Pyramid ETC Companies, LLC

Construction Project Engineer Job at Pyramid ETC Companies, LLC

 ...Large Northern New Jersey based General Contractor is seeking a full-time Construction Project Engineer. In this role, you will assist the project manager and team with the project set up and project execution to meet the requirements and goals of the client. This is...