Primary Responsibilities:
Process gift entry, receipting, and thank you letters
Create lists, labels, and mail merges for clients, as well as new templates
Generate standard monthly reports
Create, organize and maintain written procedural documentation
Optimize regular tasks for efficiency, and document changes
Clean and format data in Excel, and perform imports
Ensure data quality on an ongoing basis
Maintain a conscientious attitude with careful attention to detail
Provide exceptional customer service and client support
Work on projects independently, but not autonomously
Maintain confidentiality of client information
Collaborate with other SKC staff members to maximize efficiency in meeting client needs and deadlines
Minimum Qualifications:
High School diploma, GED, or equivalent credential
Highly competent user of Microsoft Office including Excel, Word, Outlook
Experience with CRM and/or donor management software, such as Salesforce, Raiser’s Edge
Able to pick up new software and interfaces quickly
Able to manage competing priorities for multiple clients
Strong attention to detail
Strong communication skills
Strong command of written English and grammar for business
Strong customer service skills
Strong organizational skills
Confidentiality
Be a U.S. citizen or a permanent resident alien
Able to work a regular in-office schedule during business hours
Pass all background checks
SKC is a proud Equal Employment Opportunity Employer. We value all ethnicities, perspectives, and preferences. SKC thrives on diversity, knowing how much it benefits our employees, our clients, and our communities. We are committed to building and supporting a diverse workforce and encourage people from all backgrounds to apply.
Job Type: Part Time
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