Job Description

At Freddie Mac our mission of Making Home Possible is what motivates us and its at the core of everything we do. Since our charter in 1970 we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose.

Position Overview

The Senior Product Analyst partners with Product Leadership business stakeholders and delivery teams to shape product strategy into measurable outcomes and executable work. This role leads discovery and analysis efforts to define product goals customer needs and success metrics and ensures alignment across stakeholders on scope tradeoffs and intended value.

The Senior Product Analyst takes a business process first approachdeeply understanding current-state workflows pain points controls and data flows then defining future-state processes and capabilities that enable modernization. The role drives decomposition of complex business problems into capabilities features and well-formed user stories with clear acceptance criteria and ensures teams have the context needed to deliver effectively.

This position plays a key role in product execution by owning requirements quality supporting backlog readiness and proactively identifying risks dependencies and decision points. The Senior Product Analyst also contributes to customer-driven design and continuous improvement by incorporating user research usability findings operational insights and market/industry trends. Cross-functional leadership is expected across UX Change Management Engineering Architecture Data Risk/Controls and other horizontal teams to support delivery rollout and adoption.

The role also supports development and deployment activities such as process redesign Day 1 readiness risk and controls documentation story validation/testing and UAT planning and execution. If you enjoy solving complex business problems influencing outcomes through data and driving clarity in fast-moving environments a Senior Product Analyst role on the Multifamily Technology team may be a great fit.

Our Impact

The Multifamily Technology Teams mission is to be the preeminent Multifamily housing finance digital marketplace and establish an industry-leading platform in commercial real estate. Our vision is to modernize and sustain our technology to enable Freddie Mac Multifamily business to efficiently achieve our mission and deliver corporate and division objectives.

Your Impact

The Senior Product Analyst will be part of the Multifamily Technology team supporting product delivery and business transformation for the Multifamily function for the Capital Markets business line. This role partners closely with Product Owners/Managers delivery teams and business stakeholders to define complex needs translate them into high-quality requirements and measure outcomes.

Your work supports decision-making and execution across three primary areas:

• Customer data & process understanding :
  Lead discovery with internal and external customers to understand needs workflows data and constraints; translate findings into insights requirements and measurable outcomes.
• Strategy-to-execution supporting Product Owner:
  Connect business strategy to execution by defining success metrics shaping epics/features guiding prioritization and ensuring backlog items are ready for estimation and delivery.
• Representation influence & cross-team alignment:
  Serve as a senior contributor and thought partner for Multifamily Technologydriving alignment across dependent teams surfacing risks early and recommending options to resolve scope timeline or design tradeoffs.

Key Responsibilities

• Lead requirements and process analysis for complex cross-functional initiatives; document current and future-state processes capabilities and functional needs.
• Facilitate stakeholder working sessions to drive clarity resolve ambiguity and document decisions assumptions and open questions.
• Support Product Owner to draft and refine epics features and user stories (including acceptance criteria) in partnership with Product and delivery teams; ensure traceability to outcomes and customer value.
• Own backlog readiness for assigned product areas by ensuring items are well-defined testable and aligned to intended outcomes and constraints.
• Own data mapping and modelling coordination to ensure that integration requirements are defined and ready to be modelled.
• Define and track product outcomes and KPIs; support measurement planning and post-release evaluation to validate value delivered.
• Identify and manage dependencies risks and delivery impacts; escalate with recommended options and tradeoffs.
• Partner with UX and research to incorporate user pain points usability findings and journey insights into requirements and prioritization.
• Support delivery and rollout activities including UAT strategy/support story validation Day 1 readiness operational readiness and controls documentation where applicable.
• Mentor and guide junior analysts on best practices for story writing process modeling and stakeholder facilitation.

Qualifications

• Bachelors degree in Business Computer Science Engineering or related field (or equivalent experience).
• 5 - 7 years of experience in product analysis business analysis product operations or related roles supporting technology delivery and transformation.
• Experience in the mortgage real estate or broader financial services industry is required.
• Strong proficiency with Atlassian suite (Jira Confluence) or similar agile product management tools.
• Demonstrated experience working with agile delivery teams (Scrum Kanban etc.) including backlog refinement requirements management and process documentation.
• Strong analytical and problem-solving skills; ability to synthesize qualitative and quantitative inputs into clear recommendations.
• Excellent written and verbal communication skills; strong facilitation skills with senior stakeholders.
• Ability to operate effectively in ambiguity manage multiple priorities and drive alignment across teams.

Keys to Success in this Role

• Strategic partner to Product Leadership: Anticipate needs drive clarity and influence prioritization by connecting customer problems to measurable outcomes and delivery plans.
• Systems and process thinker: Identify opportunities to modernize workflows reduce friction and improve speed-to-value through scalable capability design.
• Outcome and metrics orientation: Define what success looks like ensure measurement is built in and use insights to iterate and improve.
• Responsible AI enablement: Identify and document AI-enabled opportunities (decisioning automation customer experience operational efficiency) while considering governance risk controls and explainability expectations.
• Relentless focus on customer value: Validate assumptions through feedback loops and ensure delivered capabilities solve real customer and operational problems.
• Cross-functional leadership: Drive alignment across UX Engineering Architecture Data and Risk/Controlsbringing structure transparency and momentum to complex initiatives.

Current Freddie Mac employees please apply through the internal career site.

We consider all applicants for all positions without regard to gender race color religion national origin age marital status veteran status sexual orientation gender identity/expression physical and mental disability pregnancy ethnicity genetic information or any other protected categories under applicable federal state or local laws. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.

A safe and secure environment is critical to Freddie Macs business. This includes employee commitment to our acceptable use policy applying a vigilance-first approach to work supporting regulatory mandates and using best practices to protect Freddie Mac from potential threats and risk. Employees exercise this responsibility by executing against policies and procedures and adhering to privacy & security obligations as required via training programs.

CA Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Notice to External Search Firms: Freddie Mac partners with BountyJobs for contingency search business through outside firms. Resumes received outside the BountyJobs system will be considered unsolicited and Freddie Mac will not be obligated to pay a placement fee. If interested in learning more please visit and register with our referral code: MAC.

Time-type:Full time

FLSA Status:Exempt

Freddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site.

This position has an annualized market-based salary range of $108000 - $152000 and is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position experience skill set internal pay equity and other relevant qualifications of the applicant.

Job Tags

Full time, Local area

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