This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Manager, Philanthropy Systems & Data Management based in the United States. Lead the systems, data management, and operational analytics that support large-scale philanthropic and fundraising initiatives. In this role, you will oversee the processes and technologies that help transform donor and campaign data into actionable insights. You will serve as a subject matter expert in direct marketing operations, fundraising databases, and data integrity. Working closely with Marketing, Development, Finance, IT, and external partners, you will ensure that systems and reporting processes meet organizational needs. You will also manage team members, strengthen data quality standards, and contribute to system improvements and strategic projects. This fully remote opportunity offers the chance to use your technical and leadership expertise to support a meaningful mission and improve fundraising effectiveness. Accountabilities You will oversee philanthropy systems, direct marketing data operations, and analytics initiatives, ensuring that information is accurate, processes are consistent, and teams have the insights they need to make informed decisions. Your responsibilities will include: - Serve as the subject matter expert for backend data segmentation, selection criteria, and operational processes supporting direct marketing campaigns and ongoing activities. - Develop, maintain, and distribute business documentation, ensuring compliance with established business rules across direct marketing and digital operations. - Collaborate with marketing agencies, IT partners, and internal Marketing and Development stakeholders to coordinate routine maintenance and ad hoc campaign and data-related changes. - Lead operational reporting and analytics projects, using data visualization tools to generate insights from complex datasets. - Develop and maintain expertise in the organization's Salesforce configuration and underlying data architecture, including its data warehouse, donation records, campaigns, online CRM integrations, and analytics structures.
- Provide guidance on SQL and reporting best practices for Marketing, Development, Finance, and donor-related systems, including General Ledger data feeds. - Manage and onboard direct reports, developing training and orientation materials and overseeing task assignments, documentation, and project timelines. - Establish and oversee quality control processes that maintain data hygiene and support fundraising effectiveness. - Work with stakeholders to assess organizational impacts, identify data quality challenges, define appropriate controls, and implement or oversee process improvements. - Define and scope team projects, system upgrades, and migrations, gathering requirements and feedback from cross-functional stakeholders. - Support additional projects and responsibilities as assigned. Requirements The ideal candidate combines advanced technical expertise in database management and analytics with strong leadership, communication, and organizational skills. You should bring: - At least 6 years of professional experience in direct marketing, data integrity and operations, philanthropy operations, or a related field, preferably within a nonprofit organization. - Experience using or managing fundraising CRM platforms or other database solutions. - Advanced SQL programming skills, including the ability to apply best practices, develop effective coding solutions, and teach others when needed. - Experience maintaining database records and ensuring data accuracy and hygiene across systems. - Proficiency with Tableau, Microsoft Power BI, dashboard development, and operational analytics. - Strong Microsoft Office skills, particularly advanced Excel capabilities, including pivot tables and macro creation.
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