Job Description

Job Title: Housekeeper / Room Attendant / Suite Attendant

Full time employees are eligible for these benefits:

• 401k
• Dental Insurance
• Health Insurance
• Holidays
• Sick Leave
• Vacation

Department: Housekeeping

Reports to: Housekeeping Manager

Position Summary: The purpose of the Housekeeper/Guestroom Attendant/Suite Attendant is to maintain cleanliness of all guestrooms according to brand specifications and quality standards.

Essential Functions

Rooms and Inventory

• Thoroughly cleans all assigned rooms within prescribed Brand Standard guidelines.
• Maintains the inventory of every item placed in guestrooms.
• Communicates status of cleaned rooms to Housekeeping Supervisor.
• Reports any lost and found items to the Housekeeping Supervisor immediately listing the room number or area where the item was found.
• Reports any damaged or missing items to Maintenance and the Housekeeping Supervisor.
• Reports exceptional and/or unusual circumstances such as no luggage in a stay-over room sleep-outs damage in the rooms etc. to the Housekeeping Supervisor.

Safety

• Uses all authorized cleaning agents properly and safely.
• Follows proper key control procedures.

Miscellaneous

• Maintains a positive work atmosphere by acting and communicating in a manner so that you get along with Guests clients co-workers and management.
• Follows proper handling procedures for dirty rags/linens.
• Restocks and maintain housekeeping cart.
• Assists Guests with questions and requests.
• Adheres to proper grooming and dress codes for the department.
• Able to carry out hotel emergency procedures.
• Performs all other duties as directed developed or assigned.
• Arrives for assigned shift on time.

Knowledge and Critical Skills/Expertise

• L a n guage Skills: Must be able to understand the proper use of equipment and chemicals and verbal instructions.
• Technical Skills : Knowledge of proper cleaning agent handling and safety procedures.
• Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Certificates Licenses Registrations: No requirements.
• O ther Skills and Abilities: Able to operate equipment such as but not limited to garbage disposal vacuum cleaner self-cleaning oven icemaker and dishwasher. Ability to work flexible hours including evenings weekends and holidays.

E x p e r i e n ce

• No educational requirement.

Environmental Conditions

• Regularly works near moving mechanical parts
• Regularly works in outside weather conditions
• Regularly exposed to vibration
• Frequently exposed to fumes or airborne particles and toxic or other chemicals
• The noise level in the work environment is usually loud

Physical Demands

• Seeing Must be able to see well enough to read reports drive and use a computer.
• Hearing Must be able to hear well enough to communicate on the phone and in person.
• Standing/Walking/Mobility Must be able to stand to operate office machinery. Must be able to move between departments.
• Climbing/Stooping/Kneeling Must be able to climb four flights of stairs. Must be able to stoop and kneel for short periods of time.
• Lifting Must be able to lift up to 25 pounds.
• Fingering/Grasping/Feeling Must be able to write (sign keys in/out fill out work orders etc.).

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

F LSA: non-exempt

This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.

Required Experience:

IC

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