Help Desk Technician Job at 111 Sign, Inc, Jacksonville, FL

cEZsdUd4cFZPcWFYWXlTNEFtb1dsZWhpQ1E9PQ==
  • 111 Sign, Inc
  • Jacksonville, FL

Job Description

Job Description

Job Title: Help Desk Technician

Organization: 111 Sign, Inc

Job Responsibilities:

  • Provide technical support and troubleshooting for hardware and software issues
  • Assist employees with IT-related problems, both remotely and in person
  • Install, configure, and maintain computer systems and peripherals
  • Manage user accounts and permissions
  • Create user guides and provide training on IT systems and applications
  • Collaborate with IT team members to resolve complex technical issues
  • Document support tickets and resolutions in the help desk system
  • Ensure security protocols are followed to protect company data and systems

Essential Qualifications:

  • Proficiency in troubleshooting hardware and software issues
  • Strong communication skills and ability to work well in a team
  • Knowledge of Windows and Mac operating systems
  • Experience with Active Directory and Microsoft Office Suite
  • Ability to prioritize and manage multiple tasks effectively

Desired Experience:

  • Minimum of 1-2 years of experience in a help desk or technical support role
  • Experience providing support for printers and other office equipment
  • Certifications such as CompTIA A+ or Microsoft Certified IT Professional (MCITP) a plus

Salary & Benefits:

  • Minimum Salary: $27 per hour
  • Maximum Salary: $35 per hour
  • Currency: USD
  • Health insurance, paid time off, retirement benefits
  • Opportunities for growth and professional development

Job Tags

Hourly pay, Work at office, Remote work

Similar Jobs

ColumbiaCare Services

Residential Care Associate II - 5749 Job at ColumbiaCare Services

APPLY TODAY AND MAKE A DIFFERENCE IN THE MENTAL HEALTH FIELD! While working in this program, you will receive an additional $2.00 per hour secure program differential in addition to your base wage and any other applicable pay differentials. What We Offer Enjoy...

Cosmo Travel

Travel Specialist-Groups Job at Cosmo Travel

Responsibilities: Research, explore and study different travel destination options Research destination and travel prices, customs, weather conditions, reviews, etc. Research and study clients' specifications and wishes Suggest suitable travel options that ...

Meijer

Relief Pharmacist Job at Meijer

 ...Relief Pharmacist Location: Springfield, OH Type: Full Time Care for Patients. Grow Your Career. Make a Difference. At Meijer, pharmacy is about more than filling prescriptionsit's about building trusted relationships and improving the health of the communities... 

Freedom Window Cleaning

Window Cleaner Job at Freedom Window Cleaning

 ...WANTED: Window Cleaning Warriors Freedom Window Cleaning is scheduling interviews now for window cleaning warriors in and throughout San Diego County. This is a full time position: Get Outside and Earn What You Are Worth # Full Time - 34 to 40 Hours Per Week... 

Sunovio

Solar Sales Representative Job at Sunovio

 ...We are looking for solar sales reps, canvassers and managers for our new offices. The ideal individual is motivated, coachable and goal-oriented. We offer one of the highest payouts in the market for our reps and our training is second-to-none. Most reps do 2-3 accounts...